Picture this: Julie, a website visitor, decides to send a customer service e-mail. Given her browsing history, tone in her e-mail, and mailing list subscriptions, you know she is 70% likely to make a big purchase before the holidays. Her e-mail is routed to your best support agent – to provide support, and ultimately make a sale.
In this white paper, we’ll show you how your company can use Customer Activity Triggers to provide the best service possible and generate uplift in your sales. Learn how you can enable your sales and support teams to be more efficient by directing them toward your most valuable customers.